运输政策

Shipping Policy | Last Updated: [March 7, 2026] At Sweets Delicatesse LLC, we are committed to delivering our high-quality outdoor fishing gear and home cleaning solutions to customers across Eastern Europe in the fastest and most efficient manner possible. 1. Order Processing Time (Handling Time) All orders for our smart bait boats, window cleaning robots, and other equipment are processed within [e.g., 1-3] business days (Monday through Friday, excluding weekends and public holidays). You will receive a notification once your order has been shipped. Please note that the order processing time is calculated separately from the shipping transit time displayed on the checkout page. 2. Shipping Destinations and Transit Times We currently offer international shipping services covering major Eastern European countries, including but not limited to: Poland, the Czech Republic, Hungary, Romania, Slovakia, and Bulgaria. Standard Shipping: Estimated Transit Time: [7-15] business days (Monday through Friday). Please note that occasional shipping delays may occur due to customs clearance procedures or extreme weather conditions. 3. Free Shipping and Cash on Delivery for All Orders 4. Order Tracking Once your order has been shipped, you will receive an email notification containing a tracking number that allows you to monitor the real-time status of your order. Please allow up to 48 hours for the tracking system to update and display the relevant data. 5. Customs, Duties, and Taxes (VAT) Sweets Delicatesse LLC is not responsible for any customs fees or taxes incurred in connection with your order. All fees incurred during or after the shipping process (such as duties, taxes, etc.) are the sole responsibility of the customer. For customers within the European Union, please be aware of local VAT regulations; applicable taxes may be levied upon the arrival of the goods. 6. Handling of Damaged Goods Sweets Delicatesse LLC is not liable for any product damage or loss that occurs during the shipping process. If you receive an order that has been damaged, please contact the shipping carrier directly, or contact our customer service team at [tomashtequeqg701@gmail.com] to file a claim. Before submitting a claim, please be sure to properly retain all packaging materials and damaged goods. 7. Contact Information: If you have any questions regarding your order delivery, please contact us: Legal Business Name: Sweets Delicatesse LLC Business Address: 211 E MONROE STREET #4, LEADVILLE CO 80461, US Email: [tomashtequeqg701@gmail.com]